B&W Group is a privately held organisation with two operational companies, B&W (administration) and Alminco as well as a joint venture interest in Pacific Rail Engineering. B&W Group manufactures, engineers, services and hires world leading technology in underground coal and rail sectors in Australia and throughout the world.
The Business Problem
B&W needed a solution to a growing business problem where aging infrastructure no longer suited the needs of the business. There was an increasing inefficiency due to an ill-fitting infrastructure and pressure on remote offices that were resorting to workarounds that increased risk due to system speed issues. B&W required access to data that was seamless, regardless of the staff member's location.
Novo IT were engaged to provide full solution migration where impact to productivity is minimal, yet the gains are realized quickly for staff. The challenge was to provide a platform that not only enabled the resolution of the business problems, but enhanced the business' ability to support new business.
Novo IT provided a flexible, cloud based collaboration solution using Microsoft technologies including Office 365 and Microsoft Azure. The hosted platform solution delivered a fast, effective, flexible and stable environment to facilitate new business for B&W.
The migration to the new platform was performed with minimal impact, and Novo IT have been responsible for the ongoing management of the transformed environment.
The transformation of the IT environment was just the beginning for B&W with the significant benefits being realised in the number of incidents reducing by over 50% after engaging Novo IT.
Note: Migration at start of December.
IT Coordinator of B&W Group, Karemie Williams says, "The transition to the new cloud based system was performed with minimal disruption to the business. Issues that did arise were tackled immediately with resolutions that worked quickly regardless of the site being local to them or remote. The team were helpful and worked with our employees (who have different levels of skills on the computers) well."