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Who We Are

We provide outsourced information and communication infrastructure services to SMEs and Mid Market businesses – looking after their IT infrastructure so they can get on with their core business. The demand for these services continues to grow as businesses become more and more reliant on ensuring that their technology allows them to become more efficient (do business better) and more reliable (lights on).

Typically 80% of an organisations technology budget is spent on keeping the lights on. Internal IT staff become custodians of redundant technology and can be seen as a hindrance to an organisations ability to adapt quickly to changing IT demands (usually being pushed by sales and marketing departments).

IT has promised so much for so long and business leaders are realising that there are significant benefits in outsourcing their IT to specialised organisations that proactively monitor and manage their infrastructure requirements in a world of hosted data and software on demand – The Cloud.

Novo IT not only provide those management services on an ongoing basis but can also assist organisations in migrating their data to the cloud through our Professional Services Team of Consultants, Project Managers and highly experienced Infrastructure Engineers.


Our Directors

 

Stephen Chapman

Director - Innovation & Strategy

Stephen is responsible for keeping Novo IT at the forefront of emerging IT trends & technologies. As chair of the Technology Committee he works with our strategic partners to ensure innovation is the basis for our product & service offerings so our client's investment in IT infrastructure delivers outstanding business results.

 

Rob Kell

Managing Director

Rob is responsible for driving the business and developing the Executive and Leadership team as Novo IT grows. Driving change, directing and planning the group's business strategy are amongst his key responsibilities. Rob is also passionate about working with Novo IT Client's senior management teams in understanding how technologies​ can improve process efficiencies and even transform business models. Works with Boards and senior management in understanding Digital Disruption and what it really means to "Digitise your business".

 

Tony Pierro

Director - Technical

Tony is head of Technology at Novo IT. With almost 30 years technical hands on experience he has seen many changes in technology and is focused on ensuring Novo IT has the ability to work with the latest developments in network, storage, backup technologies and how it is best designed and implemented.

Our Leadership Team

 

Geoff Boddington

Client Relationship Manager

Geoff is responsible for maintaining the lifecycle and business relationships of all our highly valued Managed Services clients. Our team of CRM's act as the client's representative within Novo IT.

 

Shane Carniato

Manager - Service Desk

Shane is the head of the Service Desk team, Shane is responsible for ensuring our clients incidents, service requests and tickets are completed within their SLA's by our highly certified and skilled team.


 

Michael Gordon

Lead Software Development

Michael heads a team of software developers who are responsible for the execution and delivery of projects for our clients, whether on premise, in the cloud or a combination of both.


 

Chris Lavery

Client Relationship Manager

Chris is responsible for maintaining the lifecycle and business relationships of all our highly valued Managed Services clients. Our team of CRM's act as the client's representative within Novo IT. 


 

Ian Walton

Project Manager

Ian is a Project Manager, he works with clients to ensure the on time, within budget and expertly delivered IT projects for our clients.

See how we can help you

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