Skip Ribbon Commands
Skip to main content

Who We Are

We provide outsourced information and communication infrastructure services to SMEs and Mid Market businesses – looking after their IT infrastructure so they can get on with their core business. The demand for these services continues to grow as businesses become more and more reliant on ensuring that their technology allows them to become more efficient (do business better) and more reliable (lights on).

Typically 80% of an organisations technology budget is spent on keeping the lights on. Internal IT staff become custodians of redundant technology and can be seen as a hindrance to an organisations ability to adapt quickly to changing IT demands (usually being pushed by sales and marketing departments).

IT has promised so much for so long and business leaders are realising that there are significant benefits in outsourcing their IT to specialised organisations that proactively monitor and manage their infrastructure requirements in a world of hosted data and software on demand – The Cloud.

Novo IT not only provide those management services on an ongoing basis but can also assist organisations in migrating their data to the cloud through our Professional Services Team of Consultants, Project Managers and highly experienced Infrastructure Engineers.

Our Directors


Rob Kell

Managing Director

Rob is responsible for driving the business and developing the Executive and Leadership team as Novo IT grows. Driving change, directing and planning the group's business strategy are amongst his key responsibilities. Rob is also passionate about working with Novo IT Client's senior management teams in understanding how technologies​ can improve process efficiencies and even transform business models. Works with Boards and senior management in understanding Digital Disruption and what it really means to "Digitise your business".


Our Leadership Team


Shane Carniato

Manager - Service Desk

Shane is the head of the Service Desk team, Shane is responsible for ensuring our clients incidents, service requests and tickets are completed within their SLA's by our highly certified and skilled team.


Adam Dominis

Cloud Architect

Adam is responsible for the design, detailing and architecture of cloud infrastructure. Ensuring secure, highly available and agile business network systems and platforms for our clients is Adam’s focus.


Michael Gordon

Lead Software Development

Michael heads a team of software developers who are responsible for the execution and delivery of projects for our clients, whether on premise, in the cloud or a combination of both.


Chris Lavery

Client Relationship Manager

Chris is responsible for maintaining the lifecycle and business relationships of all our highly valued Managed Services clients. Our team of CRM's act as the client's representative within Novo IT. 

See how we can help you

Your personal information, including your email address, will be held in strictest confidence and will never be shared with anyone.